Privacy Statement

Digital Acumen, Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.mobilemedica.com.

  1. What personally identifiable information Digital Acumen collects.
  2. How Digital Acumen uses the information.
  3. Under what circumstances Digital Acumen may share user information.
  4. What choices are available to users regarding collection, use and distribution of the information.
  5. What types of security procedures are in place to protect the loss, misuse or alteration of information under Digital Acumen control.
  6. How users can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should contact Digital Acumen by email at support@digitalacumen.com or by mail at the address specified below in the Contact Information section.

Information Collection and Use

Information Collection

Digital Acumen is the sole owner of the information collected on the Mobile Medica Web site. Digital Acumen collects information from our users at several different points on our Web site.

Registration

In order to download software from this Web site, a user must first complete the registration form. During registration a user is required to give his or her email address for use both as contact information and a unique identifier for avoiding the need to re-register on a return visit. The email address is the only personally identifiable information we request. We use this information to contact the user about updates to services on our site and other information that may be of interest. Registration also includes a brief survey requesting profile information such as the user's handheld hardware and software characteristics and other demographics. Users may opt-out of having their email address be used to receive information from us.

Information Use

We use the information we collect, in aggregate form, to improve our services and offerings, as well as to analyze trends in user demographics. From time to time, we may share the results of this aggregate analysis with our partners or third-parties. We use personally identifiable information in the form of email addresses to contact our users, who have elected to be contacted, with updates and other relevant information. We hold our users' personally identifiable information private, and do not share these email addresses with our partners or third-parties.

Profile

We store information that we collect through user survey responses, download selections, log files, and server-side connection statistics. A profile is stored information that we keep on individual users that details their viewing and downloading preferences. Consequently, collected information is tied to the users personally identifiable information to provide updates and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to provide aggregate data so that we may analyze and improve service. We may forward information from select third-parties via your email, but only if you elect to be contacted via your email address during your registration. We do not share your email address with third-parties; all email will originate from us. We do not share your profile with other third parties. Your profile is shared in aggregate form only.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to track what pages a user accesses during a single session. For the session ID cookie, once users close the browser, the cookie simply terminates. By setting a cookie on our site, users do not have to log in more than once during a session, thereby saving time while on our site.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet connection speed, platform type, and date/time stamp to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses are tied to personally identifiable information to enable our Web-based service.

Communications from the Site

Updates

Registered users will occasionally receive information via email on products, and updated software. Out of respect for the privacy of our users we present the option to not receive these types of communications during registration. Please see the Choice/Opt-out section.

Information from Third-Parties

We may also occasionally forward information via email we deem appropriate from third-parties to our users who have elected to receive such information. This information may include announcements regarding upcoming symposia or product updates available on other web sites. Out of respect for the privacy of our users, any email will originate from us, and our users' email addresses are not shared or sold to any third-parties. Please see the Choice/Opt-out section.

Customer Service

We communicate with users to provide requested services and technical support via email.

Sharing

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

We DO NOT Share Personal Information

We do not share personally identifiable information, such as email addresses, with third-parties.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners. This information includes statistical analysis of product downloads and aggregate user demographics. This is not linked to any personally identifiable information.

Business Transitions

In the event Digital Acumen goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' profile information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given a choice consistent with our notification of changes section.

Choice/Opt-out

Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our registration form has an 'opt-out' mechanism so users who register with us, but do not want receive contact via their email address, may elect to not take part in our private mailing list.

Users who no longer wish to receive our updates communications may opt-out of receiving these communications by sending email us at support@mobilemedica.com and stating their preference.

Users of our site are always notified if their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with a services or survey that involves an outside party.

Links

This Web site contains links to other sites. Please be aware that we, Digital Acumen, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information. Contact information will be shared with the contest or survey sponsors to notify the winners and award prizes. Anonymous survey information will be used for purposes of gauging aggregate respondent feedback or preferences. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Any optional survey or contest will be clearly identified as such. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

Security

This Web site has security measures in place to protect the loss, misuse and alteration of the information under our control. Unauthorized attempts to access our servers are tracked and logged to aid in potential prosecution.

All of our users' information, not just the sensitive information mentioned above, is housed in a restricted location. Only employees who need the information to perform a specific job are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. The servers that store personally identifiable information are in a secure environment, in a locked facility.

If users have any questions about the security at our Web site, users can send an email to support@mobilemedica.com.

Correcting/Updating/Deleting/Deactivating Personal Information

If a user's personally identifiable information changes (email address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by emailing our Customer Support at support@mobilemedica.com and stating your preferences.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, on the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

Contact Information

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

email:

support@mobilemedica.com

mail:

Mobile Medica Technical Support
Digital Acumen, Inc.
P.O. Box 4139
East Hampton, NY 11937

 

© 2002-2004 Mobile Medica™, Inc. All Rights Reserved.